Advocacy & Events Community Manager

Advocacy & Events Community Manager

About Andela

At Andela, we believe brilliance is evenly distributed around the world, but opportunity is not.

For over 10 years, Andela has connected companies with top global remote technical talent from more than 135 countries, with the majority of professionals based in emerging markets such as Africa and Latin America.

As one of the world’s largest talent marketplaces, Andela gives companies the flexibility to quickly deploy qualified technologists. Its global talent network includes experts in advanced technologies such as:

• Application Development

• Artificial Intelligence

• Cloud & DevOps

• Data Engineering

• And other emerging technologies

This allows companies to deliver projects 33% faster.

Andela’s exclusive AI-powered platform, Andela Talent Cloud, is the industry’s only unified platform that manages the complete global talent lifecycle. Through this platform, companies can fill individual roles or build fully managed teams up to 66% faster.

Today, Andela stands at the center of two major industry transformations:

• The evolution of global hiring and staffing

• The transformation of software development driven by generative AI

If you are an exceptional and ambitious leader with experience scaling organizations through growth and transformation, join Andela and help shape the future of global talent.

Job Summary

We are seeking an Advocacy & Events Community Manager to join our team.

This role will act as the day-to-day face of the community, responsible for designing and executing impactful engagement campaigns and community events.

The ideal candidate is someone who enjoys building communities, solving problems, and working in dynamic environments. You should be comfortable operating in a fast-paced global organization and passionate about delivering operational excellence.

Exceptional Leadership

At Andela, leadership is not defined by managing people. Every Andelan is expected to lead through behavior and collaboration.

If the feedback you typically receive from colleagues sounds like the traits below, we would love to hear from you.

Low Ego, Low Drama
You share credit and take responsibility. You are comfortable being wrong because it often means someone else has a better idea.

One Team Mentality
You break down silos across teams and prioritize the company’s mission over individual departments.

Great Listener, Hungry for Feedback
You actively seek feedback to improve our product, our business, and yourself. You welcome diverse perspectives and listen deeply.

Owner, Not Renter
When you see a problem, you take ownership and work toward a solution. You ensure issues are addressed rather than passed along.

Team Player
You collaborate proactively, roll up your sleeves, and contribute wherever necessary to help the team succeed.

Business Problem Solver
You go beyond your functional expertise and approach challenges through the lens of solving real business problems.

Key Responsibilities

Community Strategy & Engagement

• Build and maintain strong relationships with community members.

• Serve as the primary communication bridge between the community and internal teams.

• Foster meaningful dialogue and engagement within the community.

Engagement & Content Strategy

• Create and curate engaging content such as newsletters, blog posts, discussion prompts, and FAQs.

• Maintain the community playbook, including tone of voice, engagement policies, moderation guidelines, and escalation processes.

Events & Advocacy

• Plan and execute both in-person and virtual community events in collaboration with community ambassadors.

• Represent Andela at community events and meetings.

• Act as a key contact point for community members and respond to inquiries in a timely manner.

Data & Collaboration

• Work with the Community Senior Manager to gather and analyze feedback from community members.

• Use insights to support organizational decision-making.

• Collaborate with internal teams to ensure services effectively support the community.

Program Management

• Manage and support the Champions and Innovators programs.

• Empower participants to lead initiatives that strengthen the community.

Qualifications

• 7+ years of experience in community management, marketing, or a related field focused on building and nurturing communities.

• Experience managing programs or initiatives that empower others, such as volunteer or ambassador programs.

• Proven ability to design and execute content strategies, engagement campaigns, and community playbooks.

• Strong event planning and execution skills for both virtual and in-person initiatives.

• Ability to manage multiple conversations, platforms, and projects simultaneously.

• Experience using CRM systems and online community platforms such as Discourse, Circle, or Slack.

• Familiarity with customer feedback tools and analytics platforms.

• Experience using tools such as Google Analytics, Looker, or platform insights to measure engagement and inform strategy.

Preferred Requirements

• Background in the technology industry or strong interest in software development.

• Experience in brand advocacy or public relations.

• Strong ability to collaborate effectively with cross-functional teams.

  How to Apply

  Interested candidates should submit their applications through the Andela careers portal.

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