People and Operations Associate

Build your career in people operations, HR coordination, and global administration with this exciting remote opportunity at Global Methane Hub. The People and Operations Associate role is ideal for professionals with experience in recruitment, onboarding, employee administration, HR operations, vendor coordination, and IT support within international or nonprofit environments. You will help coordinate hiring, onboarding, payroll support, employee records, IT logistics, training, and day-to-day people operations across a globally distributed team.

Background

The Global Methane Hub (GMH) is the first coordinated philanthropic approach to funding methane mitigation. The Hub focuses on the energy, agricultural, and waste sectors, which account for 96% of human-caused methane emissions. We support ambitious catalytic investments, lay the groundwork for long-term transformation, and deliver quick wins ripe for action on the ground.

GMH advances its mission through three main functions:

• Regranting: Providing financial support to public-benefit organisations working directly to mitigate methane.
• Convening: Bringing together governments, civil society, researchers, and funders to align strategies and accelerate coordinated action in the interest of the public benefit.
• Advising: Serving as a knowledge hub and trusted partner, providing guidance on methane mitigation strategies, data sharing, and field-building.

Our actions are global in nature, and we believe quick wins will only be had if we engage sub-national and local communities. Our activities focus on the highest-emitting sectors and regions with a team spread across six continents. GMH is headquartered in Santiago, Chile, with a registered Stitchting in the Netherlands.

Purpose of role

The People and Operations Associate will support the operational and administrative aspects of people processes, across GMH’s globally distributed team of 40+ employees in 17+ countries. This role will focus on executing tasks related to the logistics and coordination of recruitment, employee onboarding, and day-to-day HR administration while serving as a key point of contact with our Professional Employer Organisation (PEO) and Employer of Record (EOR) partners.

The Associate will report to the People and Operations Senior Manager and work collaboratively with teams across the organisation to deliver operational excellence in people-related processes.

Primary responsibilities

The job holder will have the following key responsibilities:

Recruitment and onboarding support

• Coordinate all logistical aspects of recruitment processes including posting job advertisements, scheduling interviews across multiple time zones, and managing candidate communications throughout the hiring process as directed.
• Manage interview scheduling and coordination for hiring managers, ensuring seamless candidate experience and efficient use of time.
• Assist with onboarding logistics including IT setup, orientation session coordination, and ensuring new hires receive all necessary materials and information.
• Support coordination with EOR/PEO for contract processing, reference checks, and compliance documentation.
• Maintain organised records of all recruitment and onboarding activities

PEO/EOR liaison and vendor coordination

• Support day-to-day liaison activities with Employer (PEO) and Atlas (EOR), ensuring smooth HR operations support with manager guidance.
• Assist with payroll payments, benefits administration, and compliance requirements with PEO/EOR partners, coordinating closely with the Finance & Admin team.
• Help maintain accurate employee records and support compliance with local regulations through effective PEO partnership.
• Assist the People and Operations Senior Manager in coordinating the performance management processes and tracking completion of reviews.
• Track and file the professional development requests.
• Manage day-to-day coordination with external recruiters, IT service providers, training providers, and consultants.

IT operations and support

• Support compliance with cybersecurity policies and assist with cybersecurity training initiatives.
• Coordinate with the managed IT service provider for technical support requests and issue resolution.
• Manage IT onboarding/offboarding including equipment provisioning, account setup, and access management.
• Maintain inventory of IT equipment and coordinate deployment, returns, and replacements for remote team members.
• Support software licensing, procurement, and user access management in coordination with the IT service provider.
• Assist with rollout of new software tools and systems across the organisation.
• Track IT-related expenses and Technology benefits in coordination with the FinAdmin team.

Administrative support

• Provide administrative support for the People Operations function.
• Support training and development logistics including vendor coordination, scheduling, materials dissemination, and participant communication.
• Provide logistical and administrative support for employee engagement and culture initiatives, including well-being sessions, team workshops, culture surveys, and all-staff meetings.
• Help maintain and update staff databases, and tracking tools related to people operations.
• Assist in preparing reports, presentations, and materials for internal stakeholders and teams.
• Support compliance tracking and reporting for internal policies and external regulatory requirements.
• Perform other duties and responsibilities as assigned.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.

Experience & skills

• Bachelor’s degree required with over 3+ years of work experience in human resources, operations, administration, or other relevant HR support roles, preferably in an international organisation.
• Strong organisational skills and ability to manage competing priorities.
• Experience with operational aspects of recruitment, onboarding, or employee lifecycle management required.
• Experience in the non-profit, foundation, or philanthropic sector is highly valued.
• Familiarity with multi-country employment structures or international HR operation is preferred.
• Proficiency in Microsoft Office and Google Workspace applications required; familiarity with HRIS systems preferred.
• Interest in working with Professional Employer Organisations (PEOs) or similar HR service providers.
• Exceptional organisational skills and attention to detail with the ability to maintain confidentiality.
• Strong written and verbal communication skills in English.
• Ability to complete assigned tasks independently while seeking guidance for more complex work.
• Demonstrates organisational values of equity, agility, humility, integrity, and care.
• Collaborative approach with good interpersonal skills and ability to work effectively across diverse, multicultural teams.
• Strong follow-through and ability to manage multiple administrative workflows simultaneously.
• Comfortable working in a fast-paced, remote environment with flexibility to accommodate multiple time zones.

Personal traits desired

• Demonstrates organisational values of equity, agility, humility, integrity, and care.
• Interest in climate change solutions and environmental impact.

Terms and conditions

• This will be a full-time (40 hours/week) remote role and will require time flexibility to collaborate with staff and stakeholders in multiple time zones. The position supervisor is in the GMT+1 time zone
• Occasional travel may be required for staff retreats or organisational events (~10%).
• Please note that the successful candidate will undergo reference checks prior to starting employment.

Hiring Statement

The Global Methane Hub is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding, and enables each of us to realise our potential. Our work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

What we offer

Employees will be offered a local employment contract through Atlas, an Employer of Record service. Benefits will include all statutory requirements for the hiring location, but at a minimum, GMH offers: 100% employer-paid health, dental, and vision insurance for employees and their families; Pension contributions as statutorily required; 4 weeks of paid time off, up to 15 days of paid sick leave, 16 weeks of parental leave, holidays according to the local calendar, and an additional week of paid time off for end of year office closure. Employees receive allowance for co-working space, plus wellness allowance, technology, and home composting benefits in addition to professional development and training opportunities.

To apply for the post

To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.

Please ensure you send your CV and Cover letter in the following format: full_name_CV_org_name_role and full_name_role_CL.

If you have any questions about the role or organisation and would like an informal chat ahead of submitting a formal application, please reach out to Tricia Placido at tricia@upsallinternational.com. Please note: to ensure the security of your application and to ensure that your data complies with GDPR, applications via email will not be accepted.

· The deadline for applications is Monday 18^th May, 9:00 am CET ·

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Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

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