Effective date: 31/10/2025
Website: https://www.joyouscareers.com
Contact: info@joyouscareers.com | +254 737 476 682
Joyous Career Ltd (“we”, “us”, “our”) is a professional career and human development organisation providing recruitment & placement, CV and cover-letter services, interview coaching, staff capacity building, and proposal writing.
We collect only what we need to deliver our services.
Contact details: name, email, phone number, organisation, job title (when you contact us or subscribe).
Job-seeker data: CV/resume, cover letters, education, work history, skills, salary expectations, location preferences.
Employer data: company name, contact person, role descriptions, hiring preferences, interview notes.
Account & usage data: pages visited, time on page, referrer/UTM, IP address, device/browser info (for site security, analytics, and troubleshooting).
Support messages & forms: enquiries, feedback, and any attachments.
Newsletter preferences: subscription status, open/click activity (if enabled).
Cookies & similar tech: see “Cookies” below.
Special category data: We do not ask for sensitive data (health, religion, etc.). If you choose to include it (e.g., in your CV), you authorise us to process it only for the purpose you provided it.
Provide services (review CVs/letters, coaching, recruitment, employer postings) — contract / legitimate interests.
Match candidates and roles — legitimate interests / contract.
Run our site, prevent fraud & keep it secure — legitimate interests / legal obligation.
Communicate with you about requests, bookings, interviews, and updates — contract / consent / legitimate interests.
Send newsletters/alerts (job alerts, employer promos) when you opt in — consent.
Improve our services & site (analytics, QA) — legitimate interests.
We use reputable providers solely to run our services. Typical categories include:
Hosting & security/CDN: web hosting, firewall, DDoS protection, SSL.
Email & productivity: business email, newsletters.
Forms & scheduling: website forms, booking tools.
Analytics: privacy-respecting analytics to understand site usage.
Payment providers (if used): to process payments securely.
These providers only process data on our instructions and under contract. We do not sell personal data.
Some providers may store/process data outside Kenya. Where applicable, we use safeguards such as contractual clauses, reputable data centres, and strict access controls.
Job-seeker records: up to 24 months from last activity, unless you ask us to delete earlier (to support future opportunities).
Employer/hiring records: up to 36 months for audit and pipeline continuity.
Legal/transaction records: as required by law (e.g., tax/audit).
Newsletter data: until you unsubscribe or request deletion.
We minimise retention and securely delete when no longer needed.
Subject to applicable law (Kenya DPA 2019; GDPR for EU/UK visitors), you may:
Access, correct, or update your data
Object to/limit processing in certain cases
Withdraw consent (e.g., newsletters) at any time
Request deletion (“right to be forgotten”)
Request data portability (where feasible)
Email info@joyouscareers.com with your request. We’ll respond as required by law.
We use essential cookies for security and site function and, where enabled, analytics cookies to understand performance.
You can manage cookies in your browser settings.
Some forms may use Google reCAPTCHA to block spam; this may collect device and usage info per Google’s Privacy Policy and Terms.
Our services are intended for adults and older youths seeking employment. If you believe a child under 16 provided data without consent, contact us to remove it.
We use SSL encryption, firewall/CDN, access controls, backups, and staff/contractor confidentiality obligations to protect your data. No method is 100% secure, but we continually improve our safeguards.
Our site may link to other websites. Their policies and practices are their own; please review them before sharing data.
We may update this policy to reflect operational or legal changes. We’ll post the latest version with an updated effective date.
Email: info@joyouscareers.com
Phone/WhatsApp: +254 737 476 682
Website: https://www.joyouscareers.com